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Transformative Leadership Coach
Leadership Coach | Storyteller | Podcaster
Singapore
Description
This executive is a transformative leadership coach and independent thinker dedicated to helping high performers navigate pivotal transitions. With a unique approach that blends storytelling and strategic insights, this leader empowers clients to architect their own paths amidst uncertainty. Drawing from diverse experiences in corporate leadership and personal challenges, this professional fosters resilience and clarity, enabling individuals to embrace their authentic selves and lead with intention.
Key Roles
- •Transformed a global Customer Success function for a significant SaaS business, leading a team and achieving a notable uplift in retention.
- •Created an independent consulting initiative focused on improving patient adherence and experience through innovative customer journey design principles.
- •Launched a podcast engaging listeners across multiple countries with stories of individuals who have defied conventional paths.
- •Implemented the company’s first Customer Success platform, enhancing adoption among thousands of users and securing executive buy-in.
- •Advocated for gender equity in the workplace, drafting policies and co-creating a comprehensive Parental Leave Playbook.
Education
- •Master's degree in Global Commerce and Finance from a top-tier institution
- •Bachelor's degree in Geoarchaeology from a leading university
Focus Areas
Leadership DevelopmentCustomer SuccessChange ManagementPersonal BrandingCoaching
Industries
SaaSHealthcareEnergyConsulting
Geographical Coverage
Asia-PacificUS
Stage
GrowthTransformationCorporate Coaching
Personal Interests
StorytellingPodcastingCreative WritingPublic Speaking
Certifications
ICF Certified CoachHogan Assessments CertifiedCertified Facilitator LEGO Serious Play
Meet Me
Hi, I'm a passionate advocate for leadership as a journey marked by transformation and meaning. My journey has led me through various roles, from strategy consulting to leading global transformations in customer success. I understand the challenges of breaking from the norm and am dedicated to helping others navigate their unique paths. In my free time, I host a podcast where I share inspiring stories of individuals who have made bold choices in their careers and lives. Let's connect and explore how I can support you in your next chapter!
Personas
Transformational Coach
- •Guided high-performing leaders through significant career transitions with tailored coaching methodologies.
- •Built a reputation for refining leadership presence and enhancing team influence and engagement.
- •Facilitated change management initiatives that bridged gaps between personal and organizational objectives.
Superpowers
Superpowers not available
Sweet Spot
This leader thrives at the intersection of leadership development and personal storytelling, enabling individuals to navigate transitions with confidence and clarity. Their unique blend of empathy, strategic insight, and personal experience positions them as a powerful catalyst for change.
Functional Skills
Leadership Coaching
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Transformational Coaching- Facilitates deep personal growth and strategic thinking for leaders navigating major transitions.
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Influence Development- Equips clients with tools to refine their leadership presence and enhance their impact on teams.
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Accountability Structures- Creates frameworks that support sustained action and progress towards personal and professional goals.
Customer Success Strategy
•
Customer Journey Design- Innovates frameworks that enhance patient experiences and adherence in healthcare settings.
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Stakeholder Alignment- Navigates complex organizational dynamics to secure buy-in for customer-centric initiatives.
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Retention Strategies- Develops and implements strategies that enhance customer retention and engagement across sectors.
Storytelling and Communication
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Podcast Production- Hosts a podcast that shares inspiring stories of choice and resilience, reaching a global audience.
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Keynote Speaking- Delivers impactful presentations that blend personal narrative with actionable insights for diverse audiences.
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Creative Writing- Crafts compelling narratives that engage and inspire others, showcasing the power of storytelling in leadership.
User Manual
Engagement thrives in a collaborative atmosphere where open dialogue and creativity are prioritized. This leader prefers working with individuals who are ready to explore their potential and are committed to co-creating solutions. They value authenticity, insight, and the power of choice in transforming challenges into opportunities.
Education
- •Master's degree in Global Commerce and Finance from a top-tier institution
- •Bachelor's degree in Geoarchaeology from a leading university
Focus Areas
Leadership DevelopmentCustomer SuccessChange ManagementPersonal BrandingCoaching
Industries
SaaSHealthcareEnergyConsulting
Geographical Coverage
Asia-PacificUS
Stage
GrowthTransformationCorporate Coaching
Personal Interests
StorytellingPodcastingCreative WritingPublic Speaking
Certifications
ICF Certified CoachHogan Assessments CertifiedCertified Facilitator LEGO Serious Play