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AI and Product Operations Leader

Co-founder & CEO | AI and Product Operations Leader

Singapore

Description

This entrepreneur and product-operations specialist has built a career at the crossroads of product strategy, digital innovation, AI, and operational scaling. As co-founder and CEO of an AI-driven platform, this executive empowers small and medium enterprises to make data-informed decisions, fostering resilience in competitive markets. With a background scaling fintech and digital services, this professional’s strength lies in simplifying complexity, aligning diverse teams, and accelerating growth through human-centered innovation.

Key Roles

  • •Co-founded and leads an AI platform delivering insights to foster SME growth and resilience
  • •Former COO responsible for scaling B2B robo-advisory fintech solutions globally with operational excellence
  • •Directed user-centric product delivery across Asia for a leading digital services firm
  • •Multifunctional leader with expertise spanning product management, operations, AI strategy, and delivery across fintech, SaaS, and digital services

Meet Me

I’m an entrepreneur and product-operations leader passionate about using AI to help small and medium enterprises thrive in competitive markets. Over the past decade, I have built and scaled products at the nexus of technology and business, whether innovating in fintech or crafting SME-focused solutions. I thrive where complex data must be made actionable, operations need clarity, and growth depends on aligning people, process, and product. Let’s connect if you believe in AI-powered growth for businesses worldwide.

Personas

AI-Driven Entrepreneur

  • •Co-founded an AI platform transforming how SMEs leverage data to build resilience and growth
  • •Focuses on practical and accessible applications of AI to maximize business impact
  • •Bridges technical teams and business leaders to optimize product-market fit and value delivery

Superpowers

Superpowers not available

Sweet Spot

Thrives where product innovation meets operational execution by enabling startups and scale-ups to harness AI and technology for accelerated growth while establishing frameworks and cultures that sustain momentum.

Functional Skills

Product and Market Strategy
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Product Development- Directed product roadmaps aligning design, engineering, and business priorities to deliver impactful solutions.
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AI-Driven Insights- Developed platforms that empower SMEs with real-time data intelligence for better decision-making.
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Customer-Centric Design- Applied design thinking and agile methodologies to balance usability with scalable growth.
Operations and Scaling
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Operational Strategy- Managed company operations to optimize resource allocation and track performance in fast-growth settings.
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Governance and Efficiency- Established processes and governance frameworks ensuring profitability and timely delivery.
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Team Development- Built and led high-performing cross-functional teams fostering collaboration and innovation.
Ecosystem and Stakeholder Management
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Investor Relations- Maintained investor and stakeholder partnerships to align strategy and secure capital.
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Partnership Development- Advocated for and built ecosystems connecting fintech, SaaS, and AI players to expand market reach.
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Mentorship- Guided teams and entrepreneurs in agile practices, product innovation, and scaling execution.

User Manual

Excels in environments where collaboration and innovation meet clear strategic direction. Prefers early pragmatic alignment on goals, followed by autonomy supported by structured processes. Thrives in conversations that balance technology, business, and impact—valuing clarity, learning, and co-creation.

Focus Areas

AI and Data-Driven InsightsProduct StrategyOperations ScalingStartup DevelopmentTeam LeadershipInvestor Relations

Industries

Artificial IntelligenceFintechSaaSDigital BankingEducation Technology

Geographical Coverage

SingaporeSoutheast AsiaGlobal Remote

Stage

Early StageGrowthScale-up

Personal Interests

Tech-Driven Social ImpactStartup EcosystemsAI for GoodEducation and Mentorship

Certifications

AWS Business Professional CertificationCertified Scrum Product Owner (CSPO)ITIL Foundation AccreditationProject Management Professional (PMP)
    AI and Product Operations Leader | Fractional First