EPPL
Experienced Payments Product Leader
Assistant Vice President | Product Manager | Payments & API Integration Leader
Singapore
Description
This professional is a seasoned product manager and payments platform specialist with over a decade of expertise in API integrations, digital transformation, and partner onboarding within regulated banking environments. Skilled at translating complex technical challenges into strategic, scalable product solutions, this expert combines strong cross-functional leadership with deep technical knowledge in API platform development and operational excellence to enhance cost efficiency, platform reliability, and customer-partner experience.
Key Roles
- •Led API integration and digital transformation efforts for rewards and partner ecosystems at a leading financial institution, achieving significant cost savings and optimizing reward point utilization.
- •Directed resiliency projects ensuring seamless customer experiences during system downtimes and strengthening transaction robustness for digital wallet platforms.
- •Managed gamification deliveries and platform modernization initiatives involving cross-squad agile leadership to improve velocity and coordination.
- •Contributed as site reliability engineer to a national trade platform, implementing predictive monitoring and onboarding numerous external stakeholders.
- •Received multiple enterprise awards recognizing excellence in system analysis, digital transformation delivery, and resource optimization.
Education
- •Bachelor’s degree in Computer Engineering from a top-tier Southeast Asian university
- •Certificate in Business Intelligence and Data Analytics from a reputed regional polytechnic institution
- •Advanced secondary education in science from a respected junior college and secondary school in Southeast Asia
Focus Areas
Payments PlatformsAPI Integration & ManagementDigital TransformationProduct Lifecycle ManagementPartner Onboarding & Ecosystem DevelopmentCross-functional Stakeholder AlignmentOperational ExcellenceAgile Delivery & Squad Leadership
Industries
Banking & Financial ServicesTechnology & FintechEnterprise ITPublic Sector
Geographical Coverage
SingaporeSoutheast AsiaGlobal Cross-Border Banking Operations
Stage
Growth & ScaleDigital TransformationPlatform ModernizationEnterprise & Regulated Environments
Personal Interests
Community ServiceFinancial Literacy EducationSports TrainingContinuous LearningTechnology Trends
Certifications
Certified Scrum Product Owner (CSPO)Scrum Master Certified (SMC)Project Management Professional Certificate from a leading global providerFoundational Six Sigma trainingDiploma in Robotic Process Automation foundational skillsCertified Cloud Technical Professional
Meet Me
I’m a dedicated product and payments platform professional with extensive experience driving API integration and digital transformation in regulated banking and enterprise IT settings. Passionate about the intersection of technology, product strategy, and operational excellence, I help create seamless partner ecosystems and scalable, customer-focused solutions. Outside work, I dedicate time to community volunteering and continue to expand my expertise in product management and emerging technology trends.
Personas
Payments Platform Strategist
- •Architected and led payments and rewards API integrations for a major regulated financial institution, driving meaningful operational cost reductions and partner ecosystem growth.
- •Spearheaded resiliency and platform modernization initiatives that strengthened scalability and reliability in digital banking environments.
- •Drove innovative customer journey designs and gamification projects, elevating engagement through agile, cross-functional leadership.
Superpowers
Superpowers not available
Sweet Spot
This executive excels at the convergence of product management, technical integration, and operational leadership within payments and digital banking platforms. Their skill in decoding and aligning complex technical and business requirements makes them invaluable in scaling regulated fintech ecosystems where reliability, compliance, and partner experience are crucial.
Functional Skills
Payments & API Platforms
•
Rewards API & Partner Ecosystem Leadership- Led significant partner migrations and onboarding initiatives within a regulated financial institution, achieving substantial cost reductions in partner onboarding workflows.
•
Platform Resiliency & Modernization- Directed critical resiliency projects and migrations to modern API platforms to ensure uninterrupted customer journeys and enhanced security.
•
Digital Wallet & Partner Integrations- Managed integrations for digital wallet partners, improving platform reliability and ensuring regulatory compliance.
Product & Program Management
•
Cross-Functional Agile Program Delivery- Led multiple agile squads delivering gamification and rewards platform functionalities, enhancing team coordination and delivery pace.
•
Stakeholder Management & Strategic Alignment- Bridged diverse teams across UX, technology, compliance, and business units to align product roadmaps and deliver customer-centric digital solutions.
•
Documentation & Governance- Produced detailed operational documentation including microsites, standard operating procedures, and runbooks to improve transparency and knowledge sharing.
Technical Expertise & Digital Transformation
•
Site Reliability Engineering & Monitoring- Implemented predictive monitoring systems and automated configurations that significantly reduced incidents on national trade platform infrastructure.
•
Automation & Testing Leadership- Directed automation testing efforts during platform migrations, saving costs and improving reliability and efficiency.
•
Data Integration & Cloud Migration- Managed complex data migration and cloud integration projects across vendor-hosted and cloud environments, including AWS.
User Manual
Best engaged through clear, structured communication focused on outcome-oriented collaboration. Values transparency, agile principles, and early stakeholder alignment. Thrives in roles blending strategic product leadership with hands-on technical execution. Appreciates environments fostering continuous learning and socially responsible initiatives.
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Education
- •Bachelor’s degree in Computer Engineering from a top-tier Southeast Asian university
- •Certificate in Business Intelligence and Data Analytics from a reputed regional polytechnic institution
- •Advanced secondary education in science from a respected junior college and secondary school in Southeast Asia
Focus Areas
Payments PlatformsAPI Integration & ManagementDigital TransformationProduct Lifecycle ManagementPartner Onboarding & Ecosystem DevelopmentCross-functional Stakeholder AlignmentOperational ExcellenceAgile Delivery & Squad Leadership
Industries
Banking & Financial ServicesTechnology & FintechEnterprise ITPublic Sector
Geographical Coverage
SingaporeSoutheast AsiaGlobal Cross-Border Banking Operations
Stage
Growth & ScaleDigital TransformationPlatform ModernizationEnterprise & Regulated Environments
Personal Interests
Community ServiceFinancial Literacy EducationSports TrainingContinuous LearningTechnology Trends
Certifications
Certified Scrum Product Owner (CSPO)Scrum Master Certified (SMC)Project Management Professional Certificate from a leading global providerFoundational Six Sigma trainingDiploma in Robotic Process Automation foundational skillsCertified Cloud Technical Professional