Fractional First
EPATL

Experienced Program and Transformation Leader

Founder | Executive & Mental Health Coach | Program & Transformation Leader

Singapore, APAC

Description

This professional is a seasoned program and transformation leader with over 15 years of experience spanning global financial services and coaching disciplines. Excelling in managing complex change initiatives, process enhancements, and operational excellence across APAC, this expert integrates compassionate, solution-focused coaching to unlock human potential. Combining certified executive coaching credentials with mental health advocacy and agile project leadership, this professional empowers individuals and organizations to achieve aligned, resilient growth. Passionate about youth development, wellness, and community building, they innovate by blending cultural elements such as anime into personal development frameworks.

Key Roles

  • Founded a pioneering coaching platform combining anime-themed workshops with mental health and leadership development for youth and professionals.
  • Led agile transformation and cloud migration initiatives in a multinational financial institution, achieving significant process improvements and cross-functional alignment.
  • Designed Target Operating Models and governance frameworks supporting transaction banking and ensuring compliance across borders.
  • Managed global strategic transformation projects and executive coaching engagements at a leading multinational bank, delivering operational cost savings and cultural enhancement.
  • Holds certifications in executive coaching, project management, and agile leadership with a proven ability to synthesize data-driven strategy and empathetic leadership.

Meet Me

Hi, I’m passionate about blending program leadership with coaching and mental health advocacy to unlock growth and resilience for individuals and organizations. My unique approach combines solution-focused coaching, an agile mindset, and cultural passions like anime to create supportive spaces where people can explore, connect, and thrive. Whether advising on complex transformations or mentoring youth through their journeys, I believe compassionate, purposeful leadership drives positive change and lasting impact.

Personas

Transformation Architect

  • Leads large-scale program and operational transformations within global financial institutions delivering measurable outcomes.
  • Expert in designing Target Operating Models, governance frameworks, and process automation to enhance efficiency and regulatory compliance.
  • Guides cross-regional teams through complex regulatory and compliance landscapes across Southeast Asia and neighboring regions.

Superpowers

Superpowers not available

Sweet Spot

Thrives at the intersection of strategic transformation, human-centered coaching, and cultural innovation. This professional creates powerful connections between operational excellence and personal wellness to enable organizations and individuals—especially youth—to realize resilient, purpose-driven impact.

Functional Skills

Strategic Program Leadership
Target Operating Model Design- Designed and operationalized Target Operating Models for transaction banking product management and partner onboarding, aligning cross-functional teams and regulatory standards.
Cross-Regional Change Management- Led change adoption and governance for financial crime and cloud migration projects involving global and APAC stakeholders.
Executive Steering Committee Facilitation- Directed steering committee meetings and status reporting for complex transformations involving senior leadership.
Coaching & Leadership Development
Solution Focused Coaching- Delivers targeted, outcome-oriented coaching that fosters resilience, clarity, and accountability for youth, professionals, and organizational leaders.
Mental Health Advocacy- Integrates Mental Health First Aid into coaching and wellness programs to support empathetic and sustainable leadership practices.
Cultural Engagement through Anime & Arts- Developed innovative coaching methodologies using anime and ACGN culture to create relatable, safe environments for goal setting and growth.
Agile & Operational Excellence
Scrum Master & Agile Coaching- Facilitates agile delivery processes including sprint planning, retrospectives, and team coaching to drive digital transformation.
Process Automation & Optimization- Led process optimization and automation initiatives that realized up to 60% improvement in turnaround times.
Data Analytics & Executive Dashboards- Created integrated performance dashboards using BI tools to support risk management and incident response.

User Manual

Engage this professional through authentic, collaborative dialogue focusing on aligning strategic intent with human impact. Prefers environments valuing data-informed decision-making alongside empathetic leadership. Providing clear purpose, creative space, and appreciation for multicultural perspectives enables the delivery of transformative coaching and leadership.

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Education

  • Bachelor's degree in Business with Computing from a reputable university in Australia
  • Completed professional bootcamps in Python and data visualization tools
  • Diploma in Information Technology with a focus on entrepreneurship from a prominent polytechnic

Focus Areas

Program & Transformation LeadershipExecutive & Career CoachingMental Health & Wellness AdvocacyAgile Project & Change ManagementOperational Excellence & Process AutomationTarget Operating Model DesignCross-Cultural Stakeholder Engagement

Industries

Financial ServicesCoaching & Mental HealthEducationTechnology & Agile Delivery

Geographical Coverage

SingaporeSoutheast AsiaAsia-PacificGlobal Markets including US, MENA, UK, and Australia

Stage

Enterprise TransformationGrowth & Change EnablementEarly Career & Youth Development

Personal Interests

Anime and ACGN CultureMental WellnessYouth Education and EmpowermentArts and CraftsCultural Sensitivity

Certifications

Associate Certified Coach (ACC) – International Coaching FederationProject Management Professional (PMP) – PMICertified Scrum Master (CSM) & Certified Scrum Product Owner (CSPO) – Scrum AllianceCertified Solution Focused PractitionerMental Health First Aider – AccreditedRegistered Instructor with Regional Ministry of EducationEnhanced Coaching & Counselling Skills for Youth