Fractional First
EPM

Experienced Program Manager

Senior Program Manager | Transformation & Delivery Leader | AI-Enabled Governance Specialist

Singapore, Southeast Asia

Description

This executive is a seasoned senior program manager with extensive expertise in directing complex, cross-functional transformation and delivery initiatives within the financial services industry. Skilled at harmonizing diverse senior stakeholders and embedding AI-driven workflows alongside rigorous governance frameworks, this professional drives operational efficiency and regulatory compliance. With over a decade overseeing multi-jurisdictional investigations, litigation support, and regulatory responses, this leader blends deep technical knowledge with strategic stakeholder management. Passionate about team development, mentorship, and advancing diversity in technology, this executive fosters inclusive leadership in high-stakes environments.

Key Roles

  • •Led Asia-Pacific regional client services and program operations at a global financial institution, reducing response times by half while drastically cutting costs through AI-driven workflows.
  • •Authored and championed adoption of a global eDiscovery playbook standardizing request intake and governance across multiple regions.
  • •Directed complex investigations and regulatory inquiry initiatives spanning over ten Asia-Pacific countries under stringent privacy and data-handling requirements.
  • •Advanced through leadership roles from associate to senior management, demonstrating consistent delivery excellence and stakeholder trust.
  • •Built and led multi-country client onboarding and transformation programs within major consulting and technology firms across key international markets.

Meet Me

Hi, I’m a passionate advocate for translating complex regulatory and operational challenges into structured, defensible outcomes within financial services. I focus on leveraging AI and governance to transform team performance while promoting inclusive leadership and mentoring the next generation of professionals, especially women in technology. Thriving in high-stakes, cross-functional environments, I welcome collaboration on ambitious transformation programs.

Personas

Transformation & Delivery Leader

  • •Led regional delivery of compliance and investigation programs for a top-tier global bank across multiple Asia-Pacific jurisdictions.
  • •Pioneered AI-enabled workflows and governance frameworks that significantly accelerated operations and reduced costs.
  • •Built and maintained high-trust relationships with senior stakeholders across legal, compliance, audit, and control functions.

Superpowers

Superpowers not available

Sweet Spot

Excels at the intersection of regulatory rigor, technology-driven transformation, and stakeholder leadership within large, complex financial institutions. Uniquely positioned to lead multi-jurisdictional programs delivering high-impact, AI-enabled operational change without compromising governance or risk compliance.

Functional Skills

Program & Delivery Management
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Regional Program Leadership- Directed multi-country delivery for investigations, regulatory inquiries, and litigation readiness initiatives, managing large data volumes and tight deadlines.
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Workflow Automation & AI Integration- Implemented AI-assisted workflows utilizing automation platforms and prompt engineering to reduce manual effort significantly.
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Cross-Functional Coordination- Managed stakeholder expectations and governance across legal, compliance, audit, HR, and anti-financial crime teams.
Governance & Risk Management
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Regulatory & Investigations Compliance- Delivered defensible data productions adhering to regulatory requirements across multiple Asia-Pacific jurisdictions.
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Standardization & Playbook Development- Authored a regional playbook adopted as a standard for control-function request intake and processing.
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Risk Mitigation & Privacy Compliance- Advised on data protection risks in diverse jurisdictions, including restricted markets.
Leadership & Talent Development
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Team Leadership & Mentorship- Built and nurtured high-performing teams, fostering psychological safety and inclusion.
•
Champion of Women in Technology- Actively supports and mentors emerging female leaders to promote STEM careers and workplace equity.
•
Mental Health Advocacy- Certified Mental Health First Aider promoting psychological wellbeing within teams and organizations.

User Manual

Delivers best results when engaged early in complex, sensitive initiatives requiring precision, composure under pressure, and strategic stakeholder engagement. Values clarity of purpose, transparent communication, and collaborative leadership. Benefits from space to innovate with AI and automation, alongside opportunities to mentor and nurture an inclusive team culture.

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Education

  • •Undergraduate degree in Electronics Engineering from a leading South Asian engineering college

Focus Areas

Program ManagementTransformation & Change LeadershipStakeholder & Governance ManagementAI-Enabled Process AutomationRegulatory & Investigations DeliveryTeam Leadership & MentorshipCross-Jurisdictional Compliance

Industries

Financial ServicesRegulatory & ComplianceTechnology-Enabled Risk Management

Geographical Coverage

Asia-PacificSoutheast AsiaJapanUnited KingdomIndia

Stage

EnterpriseScaleTransformation Initiatives

Personal Interests

Women in Technology AdvocacyMentorship & Leadership DevelopmentMental Health & Psychological Safety

Certifications

Certified eDiscovery Specialist (CEDS)Cloud Certification in Generative AI LeadershipeDiscovery Specialist CredentialMental Health First Aid CertificationAdvanced Proficiency in Japanese Language