Experienced Technology and Operations Executive
Chief Operating Officer | Technology and Operations Leader
Singapore, Asia-Pacific
Description
This executive is a seasoned COO and technology leader with over 30 years of expertise driving operational excellence and transformation within major financial institutions across Asia. Known for leading large, complex teams and establishing centers of excellence, this operator has managed cross-border technology operations spanning multiple countries. Their deep knowledge in enterprise technology management, change leadership, and stakeholder collaboration positions them as a crucial catalyst for institutional-scale transformations in financial services.
Key Roles
- •Served as Chief Operating Officer for a major Middle Office Technology division at a leading multinational bank, managing approximately 1,000 staff across multiple Asian countries
- •Directed significant technology transformation initiatives across Asia Pacific for a top-tier global financial institution
- •Established and developed a Center of Excellence in Southeast Asia for a multinational bank by relocating resources from higher-cost locations, resulting in substantial cost optimization
- •Extensive experience in project and incident management, regulatory compliance, and full lifecycle workflows in financial services technology
- •Built a strong foundation in technology support and analyst roles early in career at prominent global banks, developing solid technical and domain expertise
Education
- •Bachelor’s degree in Economics from a well-regarded Australian university
Focus Areas
Technology OperationsChange ManagementPeople LeadershipProject ManagementStakeholder ManagementRegulatory ComplianceIncident Management
Industries
Financial ServicesBankingTechnology
Geographical Coverage
Asia-PacificSingaporeIndiaHong KongChina
Stage
Mature EnterpriseTransformationOperations Scaling
Personal Interests
Technology TrendsLeadership DevelopmentOperational Excellence
Meet Me
Hi, I am a technology and operations leader with a career spanning over three decades in top-tier financial institutions. I thrive on driving transformation and operational excellence in complex, multi-country environments. I am passionate about building effective teams, navigating regulatory landscapes, and delivering impactful technology solutions that shape the future of banking in the Asia-Pacific region.
Personas
Technology Operations Leader
- •Oversees large technology teams and complex operations within multinational financial institutions
- •Expert in managing enterprise-wide technology projects and mitigating operational risk
- •Drives efficiency by building Centers of Excellence and optimizing resources across borders
Superpowers
Superpowers not available
Sweet Spot
Thriving at the intersection of large-scale technology operations and transformational leadership within complex financial services, this professional unites teams, optimizes global resources, and leads through change. Their expertise makes them an ideal fit for COO roles in banks or fintech firms focused on growth and operational refinement.
Functional Skills
Enterprise Technology Management
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Middle Office Technology Operations- Directed operations for a major Middle Office Technology division overseeing a large, multi-country team in Asia.
•
Technology Transformation- Led Asia-Pacific technology transformation programs that enhanced operational efficiency at a global financial institution.
•
Center of Excellence Building- Built and matured a dedicated technology Center of Excellence in Southeast Asia by strategically relocating resources to optimize costs.
Change and Stakeholder Management
•
Change Leadership- Champions change initiatives with strong emphasis on stakeholder engagement and regulatory compliance.
•
Project and Incident Management- Experienced in leading critical projects and managing incidents within financial services technology operations.
•
Regulatory Compliance- Ensures adherence to complex regulatory frameworks affecting technology operations and risk management in banking.
Leadership and Team Development
•
People Leadership- Develops and leads diverse, high-performing teams across multi-national environments.
•
Cross-Cultural Collaboration- Facilitates effective cooperation among teams operating across various countries and cultural contexts in Asia.
User Manual
Thrives in environments demanding operational rigor combined with strategic transformation. Prefers clear accountability and values transparent communication with stakeholders. Performs best in organizations that embrace continuous improvement and empower leaders to drive change while cultivating their teams.
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Education
- •Bachelor’s degree in Economics from a well-regarded Australian university
Focus Areas
Technology OperationsChange ManagementPeople LeadershipProject ManagementStakeholder ManagementRegulatory ComplianceIncident Management
Industries
Financial ServicesBankingTechnology
Geographical Coverage
Asia-PacificSingaporeIndiaHong KongChina
Stage
Mature EnterpriseTransformationOperations Scaling
Personal Interests
Technology TrendsLeadership DevelopmentOperational Excellence