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Senior IT & Operations Executive
Senior IT & Operations Leader | PMO Transformation & Delivery Executive
Europe Region
Description
This executive has over 20 years of experience leading complex, multi-country technology programs across industries such as aviation, gaming, automotive, and enterprise software. Skilled in building and optimizing PMOs, this professional aligns delivery functions with commercial and technical strategies to maximize customer value. Thriving in international environments, they drive operational excellence, cloud transformations, and large-scale implementations while developing and mentoring high-performing teams.
Key Roles
- •Restructured delivery and led cloud modernization efforts for an airline software provider while mentoring project and business analysts.
- •Established a PMO with full P&L responsibilities, managing agile teams and engineers delivering conversational AI and IVR solutions.
- •Restructured technical operations and implemented PMO frameworks for a prominent gaming and gambling company.
- •Led customized ERP implementations and large enterprise software projects for major clients across the MENA region.
- •Oversaw multi-million dollar technology transformation programs across Latin America, Australia, and Europe in a global operations leadership role.
Focus Areas
PMO TransformationIT & Operations StrategyLarge-Scale Delivery ManagementCloud Migration & DevOpsAgile CoachingTeam MentorshipContract & Vendor Management
Industries
Airline SoftwareGaming & GamblingEnterprise SoftwareAutomotive SoftwareTelecommunicationsAI & Conversational Technology
Geographical Coverage
EuropeMiddle EastLatin AmericaAustraliaAfrica
Stage
EnterpriseGrowthTurnaroundScale-Up
Personal Interests
MoviesMusicPhotographyMechanical Engines
Certifications
Prince2 PractitionerProfessional Scrum Master (PSM1)Oracle Database AdministrationJava Platform DevelopmentMicrosoft .Net Development
Meet Me
I am a senior IT and operations leader passionate about steering international technology initiatives and transforming delivery organizations. Over my career, I have built and restructured PMOs, led enterprise software rollouts, managed sizable engineering teams, and driven global operations across multiple industries. I find great satisfaction in mentoring teams, aligning business and technology goals, and delivering transformations that boost efficiency and enhance customer experience. Outside work, I enjoy movies, music, photography, and mechanical engines.
Personas
PMO Transformer
- •Built and restructured PMOs across diverse sectors to enhance efficiency and delivery quality.
- •Established delivery frameworks and Agile processes for software and enterprise solutions.
- •Mentored project managers, business analysts, and technical leads to elevate organizational capabilities.
Superpowers
Superpowers not available
Sweet Spot
Thrives in roles focused on transforming IT and operations delivery, especially in organizations undergoing international expansion, rapid scaling, or operational turnaround. Expert at aligning PMO structures and technical execution with business strategy to unlock operational performance.
Functional Skills
Delivery & PMO Leadership
•
PMO Restructuring- Built and optimized PMO departments across various industries, establishing governance, processes, and tooling from inception.
•
Agile Framework Implementation- Introduced Agile methodologies and tools such as Jira and Confluence while coaching teams to adopt new cultural practices.
•
Product & Delivery Alignment- Ensured synchronization between technical delivery teams and long-term product and business strategies.
Operations & IT Strategy
•
Cloud Migration & DevOps- Led enterprise-wide cloud transitions and embedded DevOps best practices to increase operational agility.
•
Vendor & Contractor Oversight- Managed subcontractors and third-party vendors on international projects, ensuring compliance and high-quality delivery.
•
ERP & Infrastructure Programs- Directed implementation of tailored ERP solutions and IT infrastructure modernization for prominent clients in the automotive and airline sectors.
Leadership & Team Development
•
Agile Coaching & Mentoring- Mentored project managers, business analysts, and technical leads to build internal leadership pipelines and foster high performance.
•
Cross-Functional Team Leadership- Led hybrid teams of 40 to 70 professionals spanning IT, DevOps, and software delivery functions.
•
Financial & P&L Management- Held P&L accountability for delivery organizations, aligning budget to revenue and growth targets.
User Manual
Works best in settings where expectations are clearly defined and aligned early. Excels with mandates to design or restructure delivery frameworks and values partnerships that trust broad international project experience. Prefers straightforward, transparent communication and collaborates well with executives prioritizing both process discipline and outcome-focused agility.
Focus Areas
PMO TransformationIT & Operations StrategyLarge-Scale Delivery ManagementCloud Migration & DevOpsAgile CoachingTeam MentorshipContract & Vendor Management
Industries
Airline SoftwareGaming & GamblingEnterprise SoftwareAutomotive SoftwareTelecommunicationsAI & Conversational Technology
Geographical Coverage
EuropeMiddle EastLatin AmericaAustraliaAfrica
Stage
EnterpriseGrowthTurnaroundScale-Up
Personal Interests
MoviesMusicPhotographyMechanical Engines
Certifications
Prince2 PractitionerProfessional Scrum Master (PSM1)Oracle Database AdministrationJava Platform DevelopmentMicrosoft .Net Development